Complaint cell has been introduced by the Public Relation Department in application form is issued in the prescribed proforma and such application are sent to Computer Department every day and the Computer department send the details of the Complaints to the concerned department. The departments submit weekly report to this department and the Commissioner convenes a meeting every fortnight to verify the status of disposal and pendancy of the complaints. The department is required to respond regarding the disposal of the complaint to the citizens within 8 days. Thus a transperant arrangement has been made for disposal of the issues of the citizens.